Terms of Service

1. Eligibility

Pixado is intended for use by adults, including parents or authorized guardians. By using the service, you confirm that you are authorized to provide any information, photos, and content you submit.

2. Use of the Service

Pixado creates personalized storybooks using the information and photos you provide. You agree to provide accurate information and use the service lawfully and responsibly.

3. Content Standards

You agree not to upload content that is unlawful, offensive, abusive, infringing, misleading, or inappropriate. You confirm that you have the right to upload and use all photos and content you submit.

4. Intellectual Property

Pixado retains all rights, title, and interest in its website, platform, branding, technology, designs, and service materials.

When you purchase a storybook, you receive a personal, non-commercial license to use and enjoy the final product for personal or family use.

You may not reproduce, resell, distribute commercially, reverse engineer, or misuse Pixado's platform, designs, or materials without written permission.

5. Pricing and Payments

All prices are displayed in USD unless otherwise stated. Payments are processed securely through third-party payment providers.

6. Refunds and Replacements

Because products are personalized, all sales are generally final once production or delivery has begun. Replacement requests for defective or damaged printed products are handled according to our Refunds and Payments Policy.

7. Account and Access Responsibility

If account access or email-based access is offered, you are responsible for maintaining the confidentiality of your account, email access, and any login credentials, and for activity that occurs under your credentials to the extent permitted by law.

8. Service Availability and Changes

Pixado may update, modify, improve, limit, or temporarily suspend any part of the service at any time. We are not responsible for delays or interruptions caused by third-party providers, technical issues, or events outside our reasonable control.

9. Limitation of Liability

To the maximum extent permitted by law, Pixado shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of the service.

10. Governing Law

These Terms are governed by the laws of Quebec and applicable laws of Canada, without regard to conflict of law principles.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the service after changes are posted means you accept the revised Terms.

12. Contact

Pixado Inc., Quebec, Canada

Email: info@pixado.ca